The measure of success is founded on usability, accessibility, functionality, understandability – all in the context of how the site performs against the goals. A project is not ready until each feature has been tested and the end-user experience has been validated.
And now, as the site begins its life "in the wild," we monitor what's happening.
Aside from simple issues of use case verification and user interface validation, we evaluate how the site does against the Key Performance Indicators identified during the initial strategic planning. As your project partners, we're not done until you are delighted.
